Terms and Conditions – q790 Online Gaming Platform

1 Acceptance of Terms

By accessing q790, creating a player account or placing any bet or wager on the platform, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms apply to all sections of q790, including Sports Betting, Live Casino, Slots, Bingo and all promotional offers.

These Terms and Conditions should be read alongside the Privacy Policy and the Responsible Gaming page, both of which form part of the overall agreement between you and q790. In the event of any conflict between a specific promotion's terms and these general Terms and Conditions, the more specific promotion terms will apply to that promotion only.

2 Eligibility

To use q790, you must meet all of the following criteria:

• You are at least 18 years of age. q790 is strictly an adult platform and does not permit access by minors under any circumstances.
• You are accessing the platform of your own free will and for personal entertainment purposes.
• You are not registered as a self-excluded player on any gaming platform, and you are not knowingly attempting to circumvent any restriction placed on your account.
• You are not acting on behalf of another person or a business entity when registering or placing bets.
• You have not previously had an account closed by q790 for violations of these terms.

3 Account Registration

Each player may hold only one registered account on q790. Duplicate accounts are not permitted and will be closed upon discovery. Any balance held across duplicate accounts may be forfeited at q790's discretion.

When registering, you are required to provide accurate and complete information including your real name, date of birth, valid contact details and preferred payment method. q790 uses this information to verify your identity, process withdrawals and communicate account-related notices.

• You are responsible for keeping your login credentials — including your password and any two-factor authentication codes — private and secure at all times.
• If you suspect that your account has been accessed without your authorisation, contact q790 support immediately via live chat.
• q790 is not responsible for losses resulting from your failure to maintain the security of your credentials.
• Account details such as registered name and date of birth cannot be changed after verification is complete. Contact support if there is a genuine error in your registered information.

4 Deposits & Payments

q790 accepts deposits in PKR via JazzCash, Easypaisa, Raast, direct bank transfer, debit and credit cards, and mobile wallets. All deposit methods available to your account are listed in the cashier section after login.

• Deposits are generally credited to your account balance instantly or within a few minutes depending on the payment method.
• Minimum and maximum deposit limits apply per transaction and may vary by payment method. Current limits are displayed in the cashier at the time of deposit.
• You may only deposit using payment methods registered in your own name. Depositing using a third party's payment account is not permitted and may result in account suspension.
• q790 does not charge any fee for deposits, though your payment provider may apply their own charges. Please check with your JazzCash or Easypaisa account before depositing if you are unsure.
• If a deposit is made in error or you wish to reverse a transaction, contact support promptly. Reversal is only possible before any wagering activity has occurred on the deposited funds.

5 Withdrawals

q790 charges zero platform fees on withdrawals. Withdrawals are processed in PKR to your verified payment method. Standard processing time is typically within one hour for JazzCash and Easypaisa, and within one to three business days for bank transfers.

• Your first withdrawal requires completion of identity verification. You will be asked to provide a valid CNIC or other accepted identification document. This is a one-time requirement.
• Withdrawals must be made to the same payment method used for your deposit wherever possible. This is a standard anti-fraud requirement.
• Pending bonus wagering requirements must be met before any withdrawal can be processed from a bonus-linked balance. Real-money deposits that are not connected to any bonus are not subject to wagering requirements and can be withdrawn at any time.
• q790 reserves the right to carry out additional verification checks before processing withdrawal requests that are unusually large or outside a player's normal pattern of activity.
• Withdrawal requests can be cancelled by the player from the cashier section before they are processed. Once a withdrawal is being processed, it cannot be reversed.

6 Bonuses & Promotions

q790 offers various promotional bonuses including welcome bonuses, reload bonuses, free bets, free spins and cashback offers. Each promotion has its own specific terms, which are published on the Promotions page. The following general rules apply to all bonuses unless stated otherwise in the promotion's specific terms:

• Bonuses are credited to your account as bonus funds and are separate from your real-money balance until wagering requirements are completed.
• Wagering requirements specify how many times the bonus amount (or bonus plus deposit amount) must be bet before the resulting balance becomes withdrawable. For example, a 10x wagering requirement on a PKR 1,000 bonus means PKR 10,000 in qualifying bets must be placed.
• Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while Live Casino games and Sports Bets may contribute at a lower rate. Contribution percentages are stated in each promotion's terms.
• Bonuses are valid for a defined period from the date of claim. Unclaimed or unmet wagering requirements after the expiry date result in the bonus and any associated winnings being removed from the account.
• Bonuses are non-transferable and cannot be shared between accounts or converted to cash outside of the wagering process.
• q790 reserves the right to withdraw, modify or cancel any promotion at any time. Players who have already claimed a promotion will not be retrospectively affected by a withdrawal of that specific offer, though any future claims on the same promotion will not be possible.
• Attempting to abuse bonus offers — including by using multiple accounts, systematic exploitation of wagering mechanics or coordinating with other players — will result in bonus forfeiture and may result in account suspension.

7 Betting Rules

Sports betting on q790 covers Cricket, PSL, T20 internationals, Football, Esports and other markets. The following rules apply across all betting activity:

• All bets are placed at the odds displayed at the time of confirmation. Odds fluctuate and the odds shown when you open a market may differ from those available when you place your bet.
• Bets are final once confirmed. q790 does not accept requests to cancel or change a bet after it has been accepted, except in specific circumstances covered by the void bet rules below.
• A bet may be voided if: the event is cancelled or postponed and not rescheduled within 24 hours; a clear pricing error is identified by q790; or the market is suspended before the bet could be properly accepted.
• In-play betting is subject to short delays between your bet placement request and confirmation. During live Cricket or PSL matches, markets may be temporarily suspended around key moments such as wickets or over changes.
• Minimum and maximum bet limits apply per market and are displayed in the bet slip. These limits may change depending on the event and current market conditions.
• q790 reserves the right to limit the maximum stake on any market for any player where unusual betting patterns are identified, without being required to provide a reason.
• Accumulator bets are settled based on the outcome of all included selections. If one selection is voided, the accumulator is recalculated without that selection at reduced odds.

8 Casino & Games

q790's Casino section includes Slots, Live Casino tables, Bingo and other games provided by third-party game studios. The following rules apply:

• All casino games use certified Random Number Generator (RNG) technology or, in the case of Live Casino, real dealer-operated outcomes. Results are independent, random and not influenced by previous rounds or account history.
• In the event of a technical failure during a game round — such as a disconnection mid-spin or a live dealer stream interruption — the round may be voided and the stake returned to your account, or the round may be completed and settled based on the available outcome. The specific resolution depends on the game provider's rules.
• Jackpot prizes and large slot wins are paid in full. There are no instalment schedules for wins from standard casino games.
• Bingo sessions run on a fixed schedule. Tickets purchased for a session are non-refundable once the session begins. If a technical issue prevents a session from completing, tickets will be refunded to the player's balance.
• Game availability may vary depending on your device and connection speed. q790 is not liable for game interruptions caused by your device, browser or internet connection.

9 Prohibited Conduct

The following actions are strictly prohibited on q790 and will result in immediate account suspension, forfeiture of balance and permanent ban:

• Registering more than one account or assisting others in creating duplicate accounts.
• Providing false, misleading or fraudulent information during registration or verification.
• Using automated betting software, bots, scripts or any tools designed to place bets or interact with the platform without genuine human decision-making.
• Deliberately exploiting errors in odds, game software or bonus mechanics to generate guaranteed profit — commonly referred to as arbitrage abuse or bonus abuse.
• Attempting to hack, reverse-engineer, modify or interfere with q790's software, systems or data.
• Using q790 for any purpose that is unlawful or in breach of any applicable regulations.
• Depositing funds obtained through fraudulent or illegal means, including stolen payment credentials.
• Colluding with other players during poker, casino or any other competitive game format where such collusion provides an unfair advantage.

10 Account Closure & Suspension

q790 reserves the right to suspend or permanently close any player account at its discretion, including in cases of suspected fraud, breach of these terms, or unusual account activity. In cases of suspected fraud or terms violation, q790 may withhold the balance pending investigation.

Players may also request voluntary account closure at any time by contacting support. If your account is in good standing with no pending bonus wagering, any real-money balance will be returned to your verified payment method following standard identity verification procedures.

• Self-exclusion requests are processed within 24 hours. Once a self-exclusion is in place, q790 will not accept deposits, bets or bonus claims from that account for the duration of the exclusion period.
• Accounts closed due to self-exclusion will not be reopened before the exclusion period ends, regardless of the player's request.

11 Responsible Gaming

q790 is committed to providing a safe and entertaining gaming environment. Responsible Gaming tools are built into the platform and are available to every registered player at no charge.

• Deposit limits: Set daily, weekly or monthly caps on how much you can deposit. Limits take effect immediately and can only be increased after a 7-day cooling-off period.
• Session time reminders: Configure alerts that notify you when you have been playing continuously for a set period.
• Self-exclusion: Temporarily or permanently suspend access to your account. Minimum exclusion period is 30 days.
• Reality checks: On-screen prompts showing your total session time and net gaming balance.

q790 is for adult entertainment only. If gaming causes financial stress, anxiety or disrupts daily life, we strongly encourage you to use the self-exclusion tool or reach out to support. For more guidance, visit the Responsible Gaming page.

12 Privacy & Data

q790 collects and processes personal data in accordance with its Privacy Policy. By registering, you agree to the collection and use of your data as described in that policy. Key points:

• Your personal information is used for account management, identity verification, payment processing and customer support.
• q790 does not sell your personal data to third parties for marketing purposes.
• Transaction data and betting history are retained for a defined period as required for security and dispute resolution purposes.
• You may request a copy of your personal data or ask for corrections to inaccurate information by contacting support.

13 Limitation of Liability

q790 provides its platform on an "as available" basis. While the team works hard to keep everything running smoothly, we cannot guarantee uninterrupted access at all times. Scheduled maintenance, unexpected outages and third-party service failures may occasionally affect availability.

• q790 is not liable for losses arising from platform downtime, delays in bet placement caused by connectivity issues, or errors caused by your device or browser.
• q790 is not responsible for any financial loss resulting from unauthorised access to your account where that access was made possible by your failure to secure your login credentials.
• q790's total liability to any player for any single event or series of related events is limited to the amount deposited by that player in the 30 days preceding the event in question.
• Nothing in these terms limits liability for fraud, wilful misconduct or any other matter that cannot be excluded or limited under applicable law.

14 Changes to These Terms

q790 may update these Terms and Conditions from time to time. When a material change is made, registered players will be notified via the email address on their account or via an on-screen notice when they next log in. The updated terms will also always be available on this page with a revised "last updated" date at the top.

Continued use of q790 after the effective date of any update constitutes your acceptance of the revised terms. If you do not accept the updated terms, you should stop using q790 and contact support to close your account and withdraw any remaining balance.

15 Contact Us

If you have any questions about these Terms and Conditions or need clarification on any point, the q790 support team is available 24/7 via live chat on the platform. You can also reach out by email — our contact address is shown in the footer below.

For responsible gaming assistance, self-exclusion requests or account closure, please also use live chat support and your request will be handled promptly and discreetly.